Privacy Policy
Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit and interact with our website at docmalerba.com (“Website”). We are committed to maintaining a high standard of data protection and ensuring that your information is handled responsibly, securely, and in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Commitment to Privacy and Data Protection
At docmalerba.com, we respect your right to privacy and are committed to protecting your personal information. We understand the importance of handling your data with care and transparency. This Privacy Policy reflects our dedication to processing your data lawfully, fairly, and securely.
2. Scope and Identity of the Data Controller
This policy applies to all visitors, users, and others who access or use our Website or otherwise interact with us.
For the purposes of data protection laws, the data controller responsible for your personal data is:
Doc Malerba
Email: [email protected]
Website: docmalerba.com
By accessing our Website, you acknowledge that your data is collected and processed by the data controller identified above.
3. Categories of Personal Data We Process
We collect and process various categories of personal data depending on your interaction with our Website:
a. Usage Data
Includes information about how you use our Website, such as browser type, IP address, session duration, access times, pages visited, and referral URLs.
b. Account Data
Includes your name, postal address, email address, telephone number, and account credentials when you register or create an account on docmalerba.com.
c. Profile Data
Includes your preferences, interests, purchase history, browsing behavior, and other insights we gather to improve your user experience.
d. Communication Data
Includes the contents of your inquiries, support requests, feedback, and records of correspondence with our support team.
e. Technical Data
Includes details of the device used to access the Website, including device model, operating system, hardware identifiers, and browser configurations.
f. Transaction Data
Includes payment information (processed securely via third-party providers), transaction logs, purchase confirmations, delivery information, and billing details.
g. Preference Data
Includes your choices and consents regarding marketing and communications, as well as stated interests related to our products and services.
4. Legal Bases for Processing Personal Data
We rely on the following legal grounds to process your personal data:
– Consent: Where you have provided consent for processing specific data, such as for subscribing to newsletters or accepting cookies.
– Contract: When processing is necessary for the performance of a contract to which you are a party.
– Legal Obligation: When we are required to comply with legal obligations.
– Legitimate Interests: When processing is necessary for our legitimate interests, such as maintaining website security, improving our services, and preventing fraud, provided those interests are not overridden by your fundamental rights.
5. Your Rights Under Data Protection Laws
You have several rights under applicable data protection laws, including:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You can request correction of incorrect or incomplete data.
– Right to Erasure: You may request that we delete your personal data, subject to legal exceptions.
– Right to Restriction: You may request that we suspend processing of your data under certain circumstances.
– Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format.
– Right to Object: You have the right to object to processing based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational security measures to protect your data, including:
– End-to-end encryption where applicable
– Role-based access controls and authorization systems
– Regular data backups and secure storage
– Employee training in data handling and privacy best practices
Your data is guarded against accidental loss, unauthorized access, disclosure, alteration, or destruction.
7. International Data Transfers
Where your data is transferred outside the European Economic Area (EEA) or United States, we ensure such transfers are subject to appropriate safeguards, including Standard Contractual Clauses approved by the European Commission for international data transfers and compliance with local regulatory frameworks. We only work with service providers offering adequate levels of protection for your data.
8. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, including as required to comply with legal, accounting, or reporting obligations.
– Usage and Technical Data: Retained up to 12 months after last interaction.
– Communication and Account Data: Retained up to 3 years following last contact or closure of account.
– Transaction Data: Retained for up to 7 years in accordance with tax and financial reporting requirements.
– Preference and Profile Data: Retained for up to 2 years or until withdrawal of consent.
9. Cookie Policy
We use cookies and similar tracking technologies to enhance your browsing experience on docmalerba.com and collect insights into your usage patterns. Cookies used may include:
– Essential Cookies: Necessary for navigating and using features such as account login or secure payment.
– Functional Cookies: Help remember your preferences and settings.
– Performance Cookies: Measure how visitors interact with the Website to improve functionality and navigation.
– Analytics Cookies: Gather aggregated data through tools like Google Analytics to understand user behavior and optimize user experience.
For more specific information, please review our Cookie Management Section below.
10. Managing Cookies & Legal Compliance
You can manage cookies through your browser settings or the cookie consent banner presented on your first visit to docmalerba.com. You may modify or withdraw your consent at any time as required under GDPR and CCPA guidelines.
Under CCPA, California residents may opt out of the “sale” of their personal information (as defined by CCPA, though we do not engage in selling personal data). You may exercise your CCPA rights by contacting us at [email protected] and stating “CCPA Request” in the subject line.
11. Children’s Privacy
Our Website and services are not intended for children under the age of 13, and we do not knowingly collect personal data from children under this age. If you are a parent or guardian and believe that your child has provided personal information, please contact us at [email protected] so we can remove such data.
12. Updates to This Policy
We may update this Privacy Policy to reflect changes in legal requirements, technology, or business operations. Amendments will be posted on this page. Continued use of docmalerba.com after changes are published constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy, your rights, or how we handle your personal information, please contact:
Email: [email protected]
Website: docmalerba.com
We are committed to complying with GDPR, CCPA, and other relevant data protection laws. If you have privacy-related concerns or wish to make a formal complaint, you may also contact your local data protection authority.
Your trust is important to us. We encourage you to contact us with any questions or concerns regarding how your data is managed.